Returns & Exchanges
At Afrozeh International, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 14 days of delivery for all unworn and unwashed items.
Return Process
- 1.Initiate Request
Contact our customer support team via email or our online portal with your order number and reason for return to receive an authorization code.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all tags, labels, and protective seals remain intact to qualify for a full refund.
- 3.Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized courier location; please retain your tracking receipt for reference.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.